Privacy

Privacy Policy

We operate under a minimum-data principle: we collect only what is required to fulfil orders and maintain chain-of-custody records.

Last Updated · May 2026

1. Data We Collect

Laboratory name, billing/shipping address, contact email, and on-chain wallet address if crypto settlement is used. We do not collect government identification or biometric data.

2. How We Use Data

Strictly for order fulfilment, customs documentation, batch chain-of-custody, and direct communication regarding your research enquiry. We never share data with marketing networks.

3. Retention

Order and chain-of-custody records are retained for seven years to support batch traceability. Client account data is retained while the account is active and deleted on request within 30 days.

4. Encryption

All session traffic is encrypted in transit (TLS 1.3). Sensitive records are encrypted at rest with AES-256. Crypto wallet private keys are never stored on Ourovia systems.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing privacy@ourovia.bio.